Frequently Asked Questions

The online payment system allows you to pay using either a debit card or credit card.

• After entering your details and submitting the online registration form, you will receive an automated email confirmation that your booking has been received.
• Please ensure all your details, particularly your email address are correct before submitting your request. If your details are incorrect, you may not receive your confirmation.
• If you do not receive an automated confirmation please contact us

Virtual Wellbeing Workshops
You may wish to have a notepad and pen to make notes throughout the workshop

Outdoor activities
After registering, your details will be sent to the relevant activity organiser, e.g. High Tide Adventure, who will contact you directly via email explaining what equipment is provided, and anything you may need to take with you

Registrations can be transferred however the following conditions apply:

• Transfers can only be completed for the same type of activity, i.e. workshop to workshop. You cannot transfer from a workshop to a outdoor activity event.

If you are no longer able to attend, please inform us at your earliest convenience as this will allow us to open up your place to others To request the cancellation of a place/s on a course, please contact us

Unless otherwise stated, you can book a place on workshops / events up until the day of the activity.

Rise will need to forward your contact details to the organisation delivering the event, i.e. workshop consultants, activity deliverers, etc., for them to send out pre-event information.
Your information will not be shared with any third-party organisations who are not involved in the delivery of wellbeing activities. You can view our privacy policy by clicking here